chevron_rightHow can I dispose of a large item, like a sofa?
Contact CR&R at 877-728-0446 and request a bulky item pick up. La Vista residents may schedule two free bulky item pick ups per year.
chevron_rightWhen should I put out my trash carts?
Pickup is on Fridays. Trash carts may be put out 18 hours prior to pickup and must be removed to the garage no more than 18 hours after pickup.
chevron_rightI want to install a new sink, can I turn off the water to my unit?
If you need to shut off water to your unit in order to perform repairs/upgrades, simply turn off the shut off valve that is installed in your unit’s utility closet.
chevron_rightI want to wash my car, but why is the car-wash water off?
The water for the car wash is connected to the irrigation system. After rain, the irrigation system is temporarily turned off. Check again in a few days after rain has stopped.
chevron_rightWhen are Board Meetings held?
The Board meeting is held on the second Tuesday of the month in the Clubhouse. Homeowner forum starts at 6:30 pm.
chevron_rightWhen do I need to submit an Architectural Application?
Any modifications performed will require an Architectural Application and may also require City Permits. If these permits and approvals are not obtained prior to the start of work, fines may be assessed and the Homeowner will be responsible for any damages that occur. This includes any screen door installations, individual water heaters, etc. . Please contact Management or use this website to obtain your architectural application. Thank you in advance.
chevron_rightCan guests park during daytime hours without needing to be safelisted
Yes. Parking enforcement is only at night.
chevron_rightHow can I apply for a parking permit?
Permit forms can be found in the Documents and Forms area of this website, under Forms - Parking Application.
chevron_rightHow do I safelist a vehicle?
Please go to Patrol-one.com to request a safelist of a vehicle.
chevron_rightHow long can I safe list a vehicle?
Safelisting is allowed up to 21 days within a 180-day window.
chevron_rightIf I have an oversized vehicle, what steps are needed to obtain a permit?
Please refer to the Parking Permit information in the Documents and Forms area of this website.
chevron_rightWhat are some of the common parking rules?
Do not park in a fire lane.Do not leave your car unmoved for more than 72 hours.Do not park a recreational or commercial vehicle in the community.Do not park in a handicapped parking space without a placard or disabled person license plate.Do not have expired registration tags (will be cited after 3 months).
chevron_rightWhat is Powerstone Property Management's Phone Number?
Powerstone Property Management's main phone number is 949-716-3998.
chevron_rightWho do I call to request emergency service after 5:00 pm and on the weekends?
For after-hours emergencies call: (800)-408-2242This emergency answering service will immediately report your call to the appropriate vendor. If you are experiencing a life-threatening emergency, please contact 9-1-1 for assistance.
chevron_rightWho is our Management Co?
Powerstone Property Management, located at 9060 Irvine Center Dr. Suite 200, Irvine, CA 92618.Phone: 949-716-3998
chevron_rightAre there any other rules?
Most associations have developed Rules and Regulations as provided for in the CC&R's and adopted by the Board of Directors. Rules are established to provide direction to the homeowners for common courtesies with regard to parking, vehicles, pool use and pets, etc. In addition, your Association will adopt Architectural Guidelines with procedures for submitting requests to make exterior or extensive interior changes and additions. These rules and guidelines are set up to maintain the aesthetic value and integrity of the community on behalf of all owners, and hopefully protect the market value of your investment as well. Violations of these rules may result in action by the Board of Directors and a fine. In addition, if you proceed with an improvement or change without written approval of the Board of Directors, or Architectural Committee, as applicable, you will be required to remove or correct the alteration and/or be fined for the violation.
chevron_rightWhat are the bylaws?
The Bylaws are the guidelines for the operation of the nonprofit corporation. The Bylaws define the duties of the various offices of the Board of Directors, the terms of the Directors, the membership's voting rights, required meetings and notices of meetings, and the principal office of the Association, as well as other specific items that are necessary to run the Association as a business.
chevron_rightWhat are the CC&R'S?
The Covenants, Conditions and Restrictions (CC&R's) are the governing legal documents that set up the guidelines for the operation of the planned community as a nonprofit corporation. The CC&R's were recorded by the Orange County recorder's office and are included in the title to your property. Failure to abide by the CC&R's may result in a fine to a homeowner by the Association.